Pricing Proposal Info

Item

Description

Trust My Travel Implementation Fee

A one time fee to connect to the Trust My Travel Platform

Trust My Travel Membership Fee

A monthly fee payable on your account

Card Processing Charge

One transparent pricing structure for all card types, cardholder locations & currencies. Includes all major card types – including Visa, MasterCard & American Express.

Per Transaction Fee

Levied against all transactions run through our gateway.

Payout Fee

Payout to your bank account for settlement of all processing done through Trust My Travel.

Rolling Reserve

A percentage of your card sales held back from payout and held by the bank as protection against fraud an chargebacks. Amount reserved in Month 1 released in Month 7 on a rolling basis.

Customer Payment via Bank Transfer

Free to accept payments via bank transfer directly to a local bank account with Trust My Travel.

Agents and Affiliates Processing

Members can process and automatically split commission at point of sale for external affiliate & agent sales.

Fraud Protection Tool

(Monthly) Screening of Member’s payments against known hit lists, high-risk locations and known fraud databases.

Online Platform

Use of the TMT Dashboard

API Integration

Full API Specification with Integration assistance. This may already be completed if you are using a Trust My Travel partnered booking system.

Refunds

Per successful refund

Chargebacks

Per successful Chargeback

 

Settlement Timetable

Settlement Calendar: Weekly Release

Day

Weekday

Processing Period

Release

1

Wednesday

Start of Processing Period A

2

Thursday

3

Friday

4

Saturday

5

Sunday

6

Monday

7

Tuesday

End of Processing Period A

8

Wednesday

Start of Processing Period B

9

Thursday

10

Friday

11

Saturday

12

Sunday

13

Monday

14

Tuesday

End of Processing Period B

Release of Funds: Period A

15

Wednesday

Start of Processing Period C

16

Thursday

17

Friday

18

Saturday

19

Sunday

20

Monday

21

Tuesday

End of Processing Period C

Release of Funds: Period B

 

More Information – 

Trust My Travel Group

Trust My Travel is a provider of Financial Protection & Payments Processing Solutions for the travel sector. Our products are designed with travel in mind, and can be used as one complete solution or individually to meet the substantial financial exposures faced by businesses in Travel.

Whether you’re a Trust Member or Protected Processing Member, all funds are held in customer segregated Trust Accounts with the added dual-mandate protection of our specially appointed trustees who are a mixture of lawyers & accountants. This ensures your business’s funds are held securely in the case of insolvency and have the necessary protections in place to provide 100% financial protection to your customers.

As your master-merchant, we’ll provide a API-integrated gateway and acquiring relationships so that you will only have to deal with one provider when managing your payments. Our fraud monitoring tools will manage your exposure to friendly fraud and bring down your chargeback exposure. We’ll manage chargeback queries on your behalf and ensure your business is protected.

Whether your interest is processing payments or financial protection – Trust My Travel provides a comprehensive solution by providing both.

Membership

We have two membership types: Protected Processing Members & Trust Members. Please check the front of this proposal if you’re unsure which membership type your business fits under.

Protected Processing Member

Protected Processing Members receive settlement for card sales on a regular basis – weekly, 14-Day & Monthly regardless of when the travel product is booked for. Simply sell your products and enjoy regular and efficient release of funds on a rolling basis.

Rather than having separate acquiring & gateway relationships in your country or around the world, Trust My Travel provides a payment solution that handles all of this for you. Now you can sell in your own country and abroad without having to do anything, and it will cost the same. Expecting USD 100.00 for your domestic sale? You’ll receive USD 100.00 even if you sold to a traveller in Australia in AUD. No new acquiring contracts, new gateway connections or separate pricing.

Your funds will still pass through our Trust Accounts ensuring they are secure between sale and settlement to you as our member. As part of your Protected Processing membership, we will manage the risk exposure meaning you’ll be able to provide your customers with the confidence that they’re product is 100% protected if anything goes wrong. Your customers can book in confidence, in their local currency, anywhere in the world.

Trust Account Member

Trust Account Members receive settlement for card sales after travel to meet the package travel regulations and similar policies around the world. Flexible trust accounts are a useful alternative to bonding and out-right insurance schemes and are used by large corporations and start-up businesses alike. This is the most secure and cost effective way of providing travel products to end travellers. Enjoy lower card processing charges and zero risk with a fully protected solution.

How it works:
Sell a product in January for travel in February.
Funds sit in your trust account
(Optional) Insurance Release: Release a % of your funds early directly to supplier
Travel product occurs in February
Funds released to member end of February